Returns & Exchanges
We want you to cherish your piece of history; if your antique treasure isn't the perfect fit, we offer a 14-day return window for a full refund or exchange. Please ensure all vintage items remain in their original condition with all authentication certificates and security tags intact.
Initiate Your Return
Contact our concierge team within 14 days of delivery to receive your Return Authorization Number and a pre-paid, insured shipping label.
Secure Packaging
Place the ring in its original velvet box and secure it inside a sturdy shipping carton along with all original appraisal documents and receipts.
Insured Shipping
Affix the provided label to your package and drop it off at an authorized courier location; our specialized insurance covers the full value of the antique during transit.
Inspection and Refund
Once our gemologists verify the item's condition and stone settings, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing